Privacy Policy

Thank you for visiting www.tlysta.com. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information that you voluntarily provide to us when using our website or services, including but not limited to:

Contact information (e.g., name, email address, phone number)
Shipping and billing addresses
Payment information (e.g., credit card details)
Account login credentials
Purchase history and preferences
Communications and interactions with customer support

2. Use of Personal Information

We use the personal information collected for the following purposes:

Processing and fulfilling orders
Providing customer support and responding to inquiries
Personalizing user experience and recommendations
Sending order confirmations, shipping notifications, and other transactional communications
Managing user accounts and preferences
Conducting research and analysis to improve our products and services
Compliance with legal and regulatory requirements

3. Data Sharing and Disclosure

We may share personal information with third parties for the following purposes:

Payment processing and fraud prevention
Shipping and delivery services
Marketing and advertising partners (with user consent where required)
Legal and regulatory compliance, including responding to lawful requests from authorities

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access and review your personal information
Correct inaccuracies in your personal information
Request the deletion of your personal information
Withdraw consent for the processing of your personal information (where applicable)
Object to the processing of your personal information for marketing purposes

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at INFO@TLYSTA.COM.